I just had a very nice guest who kept on praising my house, his room, bathroom and me for accommodating him on such short notice. When he left he bought me a bottle of wine and chocolate. He texted me after words saying how he wanted to actually meet me and regrets we didnt have a chance as it was a weekend and we both were out a lot.
I was happy to see his review with
Praising me over and over. But the shock was when I went to see the star rating and he put overall experience, communication, location and VALUE at 4*.
I asked him very politely to explain to me why he put 4* instead of 5* even for value, while he expressed to me verbally in his text what a great value Airbnb is in general and especially my house being so beautifully for 55$.
He said, he is very new to Airbnb, and 4* for him is the same as 5*. He just clicked on 4* instead of 5* thinking that it’s basically the same and in his opinion is a very high rating. He told me that he could not find anything thati could improve on, that everything was perfect even location across the park.
Now , he is asking me if he can change it, buti don’t think he can, can he?