Fussy guest on the way?

When he booked he called me at 7.45am to ask for directions. That was 4 weeks ago.
Yesterday he called to remind me he was coming.
Today he has texted me 4 times and called 3 times, i said i wud pick him up as he had 2 large suitcases.
Husband thinks he will be an utter nightmare, i think he is just a little anxious. Will know shortly

Who thinks its okay to phone at 7.45 a.m. in the morning to ask for directions 4 weeks before they are due to arrive? I am sure you have clear directions on your listing.

If you live in an area with a taxi service - I would direct your guests to using them rather than acting as a taxi service yourself.

I agree with your husband. He sounds like a mare.

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Save us from customer tyranny. See link below!

http://customerthink.com/the-tyranny-of-bad-customers/

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