A copy of the complaint can be viewed here.*
So they are saying that Airbnb has a “duty to care”, which is the first step in proving liability in a wrongful death suit. To back up “duty to care” they are quoting Airbnb’s advertising of its safety and its cleaning policies, etc. And…OMG… they are using discussions from the CC to demonstrate Airbnb’s knowledge of the issues.
It’s very interesting all around.