Hi There,
My management company at my building emailed me with a memo stating that my building was going to have to install new water heaters since my hot water had been acting up since Sunday. Turns out they are old and need to be replaced. Along with that, they found a leak in my ceiling which cant be repaired until June - the dates I have two guests staying.
Before cancelling their visit I emailed AirBNB the memo from my management as well as an inspection report of all the things that need to be replaced or repaired in the month of June.
Do you think those are enough proof to not be charged for the cancellation fee?
Would love to hear your experiences. Thanks!
Gina