Here is my draft initial thoughts about the review. Most things are included, some are not. Some I won’t actually leave in the review but they are here to know about them. Understand that my price point is $25/night and $15 cleaning fee. He had a whole house to himself (with access to one bedroom). I know there is already a post about similar issues but it was wit a large group (this was with an individual who had been a dream guest previously. I also wrote the review for that at the bottom as if it was left before (it didn’t get left before due to him originally booking a different listing (to rent a room in he farm house I live in) but wasn’t able to stay there due to the Hurricane Matthew’and because the email Airbnb sent about after x date you won’t be able to leave a review should have read ON x date you won’t be able to so need to do it the day before).
This review is for his second stay:
Wayne was not quite the same guest the second time around. This time he booked for the room he didn’t want so I had to deal with Airbnb and him for a few days before that was fixed. Then I had invited him to dinner his last night and he informed me he would book another night when he got back. He did not. Even when I reminded him an hour before check out he then failed to check out by noon and was locked out because his smart lock access expired at check out time. He then called me and I had to stop what I was doing to create new codes to give him access and allow him to access the wifi to make the booking. Then he complained about the price (which I warn in the listing is more for same day bookings) and he offered cash for part of it instead since he didn’t want to pay a second cleaning fee for a second booking. He had no intent to leave and his stuff was still in my house so I unfortunately was stuck between that and calling the cops on him for trespassing which I did not want to escalate to. Then he made me wait around almost a half hour while he went to Walmart before actually giving me he money. Then the following day he again failed to check out by noon, even with another reminder and hour and a half before hand and with an extra free hour due to the time change! Knowing he would lose access at noon he left later that day via the back door. And when he did, he never locked it. When I sent him the resolution request for the stated $50 fee for not following House Rules by leaving the house unlocked he denied having even used the back door. I have had so many people just leave my house unlocked when they leave that I have had to institute this House Ruke. I thought it would prevent it and didn’t expect that I would actually n Ed to collect it out of the deposit.) Regardless, he left my house unlocked when he left late and he also left lights on. This time i had brand new Teflon coated T-Fal pots and pans and even bough I provided new plastic and silicone cooking utensils, he used metal silverware and left several gouges. Then he left greasy and sticky residue on them although they had been “washed” and stacked in the dish rack. I had to rewash mugs as well as empty out the old coffee and grounds. I am sad that what had been such a great first stay turned into him taking advantage of me on his second stay. I would now recommend him to Hosts that do this full time only as the amount of time and frustration required for his second stay was difficult when I am also working full time in the Army. I would have him back again but would not hesitate to enforce House Rules, including only contacting police if he is not gone by check out, or at the very least requiring a late check out fee. I will be adding that to my House Rules thanx to this experience.
This review is for his first stay that time ran out for leaving:
Wayne was a dream guest for me. Before his arrival Hurricane Matthew knocked out power. I informed him and he was ok with my generator and personal hotspot for wifi. While he was driving in he was met by literal road blocks because my area was being evacuated post Hurricane Matthew (unbeknownst to me as the door to door notifications had not yet begun). I offered to reroute him to my whole house listing although it did not have any internet and hadn’t been prepared since the last guest left earlier. He was so gracious and was patient in waiting until I was able to get Internet and wifi installed there. Such a great guest he was respectful of the house and left it in good condition. Given the chaotic circumstances I could not have asked for a better and more friendly and agreeable Guest than Wayne! I highly recommend him to other Hosts and am glad he booked again after his wedding. I thank him so much for helping ease some of the stresses of that time and am happy to call him friend.