Do you have to pre-approve? Or Decline?

[Mike_L]

You do not have to do either pre-approve or deny, just respond to an inquiry. There will be no penalty. I previously was confused by this also so you’re not alone. If you still see a clock ticking just refresh your browser and it will stop.

Pre-approved inquiry for the same day

This has been an issue with us on multiple occasions. Someone makes an inquiry about staying with us. For example, today someone asked how close we are to the center of town. I answered their question and pre-approved their stay. The guest has 24 hours to decide whether to accept or not. But, when the stay happens on the same day as the reservation, we are left hanging. We don’t know if they’re staying or not. Potentially, they could decide at the last minute and then show up. Or they could deci…