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I am wondering why it was a request to book… Could it be that because I do not allow children it would not allow IB? The guest had one positive review, I do not require reviews or anything else for IB.
It was tempting to just push the accept button, 4 day booking over $1000 payout but in the end I have made the decision and am sticking to it. It was for new years so I expect it will get booked anyway.
Someone is coming at Christmas with a 3 year old. I wish I’d denied them but I lost track and didn’t inquire further until 2 months after the booking was made so I’m sucking it up. That being said, in this case, I might have just said,“Because I said so.”
I’m kidding. That was one of those dream segments where I imagine doing something but don’t really.
Really though, I think I’d say,“We have had several incidents to lead us to this determination. Safety is paramount to us and so we do not deviate from our policy.”
Vague. Not untrue (ok, so the incidents are lazy parents and messy kids, but incidents none the less). And I do believe we all have safety as #1 on our list because who wants to be sued, right?
All legit. I have to say, though, every single time I have ticked off lists like this while trying to convince a parent not to book, they have a comeback for every single one. I think the vague, non-refutable reply is my go-to with the exception of child-munching things crawling out of canals. I like that @jaquo! If only I had a canal.
Don’t forget that you can call that harassment and block them. I figured this out when I was dealing with a very argumenative parent trying to tell me that it’s illegal for me to discriminate based on familial status (it’s not illegal for me, I fall under the exemptions).
She started sending me screenshots of the Fair Housing Act and I got a pop-up from the Airbnb system that said, “This guest appears to be harassing, would you like to block them?”. I looked for the “Hell yeah” button but settled for clicking “Yes” and that was the end of it.
You reasons are perfect. You already know that being honest is not in your interest.
We love the “blame the 3rd party” (insurance) whenever possible, regardless of the truth or what the policy states. No one, including Air, can demand to see it and must accept your polite “Sorry but our insurance policy prohibits X and we wish you luck”.
I have the intracoastal waterway—no fencing, only edge bushes to make access less easy. Alligators occasionally cruise across and hang out. Supposedly gators occasionally cruise through salt water to rid of skin parasites. Bull sharks are common. New construction is causing snakes & coy-wolves to relocate so they’ve been spotted in the neighborhood.