I received a reservation request and I’m conflicted about declining or accepting it.
- Guest has one review 3 stars. Short version: good communication but the group should’ve taken better care of the apartment. No details are included.
- Name used in the review is not the same as appears on the guest profile. It doesn’t appear to be a middle name or nickname.
- Guest did a booking request with no comment or message to me.
- Declining this guest could me interpreted incorrectly as discriminatory. However a quick perusal of the guest pics with their reviews shows great diversity.
- I need the money.
I think I just answered my own question. I’m just not comfortable with this guest due to the prior negative review & lack of communication.
What are your thoughts?