My suite is in Boston where the night time temperatures are averaging 55 - 65 degrees and mid 70s in the day. I have window Air Conditioning units which I just took out last week. They asked for an early checking in on the day of arrival and I told them I was on my way home from the surgery and could accommodate a 2:45 pm check in. They knew I had hand surgery.
I little while later I got a message from them asking if I could raise the air conditioner temperature. I’m guessing they thought I had central AC. (I left all the windows in the suite partially opened before arrival and it was 57 degrees outside but muggy.)
Their request seemed odd to me and I know I was cranky from the surgery so I’m now agonizing about getting bad review.
Here’s how I responded:
" I already took out the ac and due to my surgery today I can’t re-install right now. There’s a fan in the tv room and ceiling fans in the bedroom and kitchenette. It’s 57 degrees outside so maybe open the windows too."
What do you folks think? Better way to say it? Should I have tried to hire someone to put the ac back in the window? Should they maybe offered to help.