It’s confusing to many because hotels and other places don’t charge one, it’s included in the fee.
Thank you all for helping me on the following.
If I summerise it - No matter if we put cleanning fee or not , guests are unpredictible. Most will be clean guests and some will be messy.
I decided to add the cleaning fee based on the comments I see here.
I think there should be a change in the way AirBnb show the min price of a night which should include the cleanning fee ( This is fairly easy - based on minimum nights you assigned , devide your cleaning fee and show a real price). This will be good both for guests but also for fair competition between hosts.
I don’t have a cleaning fee as I personally don’t like seeing a headline price and then, on scrolling down, finding there are additional costs. I ask guests to leave the place clean and tidy and the vast majority do so.
My daily rate is a good value for my area so I charge a 30.00 cleaning fee. Nobody seems to mind that cost.
I have a 2-night minimum in summer for my 1-bedroom guest suite, but I opened my calendar up for 1-night bookings in the slow off-season. I was quickly getting burnt out on the daily turnovers (I do my own cleaning or have a trusted family member do it when I’m unavailable), so I raised my cleaning fee from $20 to $30 to feel like I’m paying myself a little better for the 2-3 hours it takes me to do a turnover. I’ll report back if this makes a difference in the level of mess left behind by guests.
A friend of mine who rents a studio had a similar cleaning fee and noticed guests were messier when she raised her rates. However, she has been hosting for a number of years and has overall experienced a decline in guests as AirBnB has grown, so it is hard to say how much the cleaning fee affected her experience. She has high-end organic bedding and towels, and has a problem with guests staining them and generally trashing her studio. I have cheaper bedding and towels from Ikea and Target, and have only had a few linens irreparably stained by guests. I have hosted about 150 groups so far and have only had maybe 3 who were excessively messy.
For context: most of the comparable listing in my neighborhood either have no cleaning fee or something higher, ranging $45-$150.