Hi, I wonder if anyone has any experience of this before I approach AirBnB. I would like to get Superhost status. Currently I meet all the other criteria but my average rating is 4.6 and I need 4.8. I worked out that as I have 52 reviews so far that that small seeming 0.2 extra will actually require another 45 5 star reviews. When I first opened over a year ago I was just renting out a couple of rooms in a part of my house I don’t use, mostly to travellers. I usually got 4 stars, sometimes 5 stars and one or two 3 star reviews overall. I closed for about 4 months and reopened and closed again when I had a tenant for 4 weeks. Since I reopened in February 2016 I have had about 85% five star reviews and the last 13/13 or 18/20 have been 5 star. Mainly because I’ve spent a lot of money on the place, listened to guests’ feedback and replaced my old cleaner who was not up to scratch.
If I had simply relisted in Feb I would be eligible for Superhost status by now with more than 10 bookings and (easily) 80% of which were 5 stars and more than 80% 5 stars in all the subcategories as well. But because of my previous ratings (which weren’t bad at all for what I offered, but not quite up to Superhost status) I’ll need another 50 or so guests which will take me past the Australian summer when I need it the most. A lot of people put rooms up on AirBnB over summer and I want to stand out from the pack.
So anyone tried to get AirBnB to use a more recent date for evaluating Superhost status? The stupid thing is if I took down my listing and relisted I could probably get there in the minimum 10 bookings, instead of 50. But I have some great detailed reviews that are written in French and Chinese that are useful for people from those countries. As well as many great ones from longer stay guests. I don’t really want to lose them.
Anyone successfully tried to convince the powers that be to use, for example, the last 3 or 6 months, or 10 or 20 reviews to base their ‘Superhost’ calculation on?