Had a message from a recent guest who was obviously upset that as he was writing a review on his phone he accidentally pressed “send” after one sentence of 5 words! So the review reads “Ged and David were great!”, which is fine but he wanted to write a lot more … He’s trying to see if he can amend it with Airbnb at the moment but I thought I’d ask if anyone here knew if it can be done. On the one hand I don’t want him to have to go to too much trouble, but he says they had a great time and wanted to leave a really positive review, so I obviously want to encourage that!
I think so, if you haven’t yet written a review. PROFILE --> Reviews _> Reviews written by you. There is a short window during which time you can edit.
If you have already posted your review, then AirBNB would need to be involved.
Yes, Air can help them. Tell them to call!
Thanks, I’ll let them know.
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