In the past 2 years as Airbnb has gained in popularity, I’ve noticed a change in Airbnb clientele. Reading the rental description is a challenge for some guests. They want to look at pictures & reviews only.
Have you noticed guests paying less and less and less attention to the listing description?
Do you think the correspondence described below will help? Or no one cares?
When I receive an inquiry that makes it clear they didn’t look at the description (e.g. how far to beach? 1st sentence of description says, “…1 mile to beach and public accesses with parking every block”. ), I send a version of the following response.
“ Thank you for your interest in my condo. The closest beach access is 1 mile away. This information is in the condo summary description.
Every listing on Airbnb is different. To be sure you book one that meets your needs, learn about the listing by reading all of the information posted.
You are spending your hard earned money on a stay. I’m sure the host of whichever booking you like, would want you to be informed and happy. “
I don’t send this to every one; I send it only to guests who clearly didn’t read even the basics.