I always send my guests a message a couple of days before they arrive to remind them about important details such as the address, the directions, my phone number etc.
However, it seems like Airbnb is trying to prevent me from sending those messages as I always get the following warning:
“Sharing contact details before an accepted reservation can put you at risk. If you send this message, the highlighted phone number will be hidden”. Then I need to choose between “I didnt include contact details” or “send the message anyway”.
I never send my information unless the booking is confirmed.
Is this a bug in the Airbnb message system?
I’ve tried to report this to Airbnb asking if it’s a bug, but as usual Airbnb never seem to care much about bugs, I’ve reported bugs before and it takes months before they get fixed.
Is anyone else experiencing this?