I have just come home and started cleaning ready for another family to arrive tomorrow and I have discovered that my double sofa bed has been bent at the end of the bed. It looks like a small child may have been jumping on it. By chance I took photos of my spic and span home including the bed on the day the guests arrived. I have now added to those photos with photos of my bent bed.
I have sent the woman who booked my home a polite message through Air Bnb explaining that the bed was in perfect order and now it is not and if I get quotes to have it fixed would she be willing to pay for the damage I also let her know I have photos although at that stage I didn’t realise I had the before photos.
I am just feeling quite anxious about it all. I read on the Air Bnb site that I would have to go to the Police to get any money back via Air Bnb for the damage.
Does anyone have any advice for me? I have another family checking in tomorrow. I do have home contents insurance (I am in Australia). I suppose I should check with the insurance company as well.