I’ve hosted about 30 guests and for the most part they’ve all been lovely reminders that humanity is good. Then there are the complete shits.
I recently had a girl instant book my room (I’ve since removed instant book as an option) who began her messages to me as lists of what she didnt like about my listing and then asking repeatedly for a discount.
Another guest booked the dates she was requesting and I thought I was done with her. Well she booked the room for one guest a few days later for different dates. When I saw her name pop up as an instant booking it practically sent chills down my spine as I could tell that she would be difficult.
Heres where it really gets fun, and by fun I mean really uncomfortable. My check in time is 3pm. I send her the directions and a photo of the front of my building at 9am. She replies that THEY will be there in 45 minutes. This raises 2 red flags. First, who is they? she booked for 1 person. Second, no consideration for my check in time. She ends up telling me that she didn’t know the number of guests mattered. and that they’ll wait around until Im ready for them. I tell her that there is an extra 5 dollar fee per night after the first guest. She doesnt respond.
They check in. My floors white tile and Ive never seen this before but they left black shoe prints across the floor. I guess they had just arrived from big bear and the dirty floor they immediately created was just an added bonus to thier charm.
Well, 4 nights later and we’ve suffered through the obvious STRONG smell of tobacco/pot coming from the room. We ask them not to smoke inside and she says shes burning a candle. A candle, really?
Here’s the really odd part, she lives about 35 minutes away from my area. What.The.Hell. I googled her and it says she works for a hotel chain!!! ahhh, what is going on?
I’m going to wrap this tirade up, I promise. They leave the room trashed with blunts and ashes and wax of some sort, sheets and duvet totally stained. books ruined. furniture rearranged. 6 Huge rolls of ultra thick toilet paper gone, after 4 nights? 2 kleenex boxes gone. Every single towel and amenity they could have used they did, washer dryer, printer, used my phone charger and once I got it back after 2 days they asked to use it again within an hour. wtf.
So after 30 guests Ive finally decided to leave an honest negative review and will be requesting reimbursement for the extra person/ruined sheets/trashed room.
My final question to you my fellow hosts is if 140 is too much to request (Sheets and Duvet cover were brand new and cost about 50 each) and is it even worth it since she lives so close to me?