So we had a party of 4 smoke in the accommodation. Not just smoke BUT, chain smoke. Then left the used cigarettes in the waste basket. The accommodation is a quality canvas glamping Bell Tent set in in the medium/high desert of the Navajo. Our house rules are NO smoking and Trash In/Trash Out. In fact there is no smoking on our ranch as it is an extreme fire hazard. It is a desert environment. However, when you’re young, ignorant, and walking with a sense of entitlement greater than the blue bloods such dangers and rules do not apply. Apparently.
We requested they turn over the security deposit to pay for the laundering and dry cleaning of all sleeping pads, bedding, linens, sleeping bags, and Pendleton wool blankets. We’ll have to drive 2 hrs each way (to and from Flagstaff, AZ) to have the items dry cleaned. They’ve refused. So we’ve opened a resolution case with Airbnb. It is without a doubt they will now retaliate and post a less than flattering review. We have hosted numerous guests. Well into the thousands. It is a joy save for these rare moments.