Well that is the life of a host.
Just as we celebrated our #400 review (with an 4.7 something average) #401 comes in: A millennial female programmer girl from Moscow. Half an A4 of nitpicking, nonsense and wrong expectations, en even some lies. Starting with that she does not like to write negative reviews but…
So I looked back to her other reviews, she only wrote 4 and 3 of them were negative, with nitpicky comments along the same line.
So there is a red line here.
Tempting to respond that, I thought there was something wrong with our place, but after reading the other reviews, it is our the place but her personality.
But I am just, going to bite my tongue. I shrug it off, because after 400 mostly positive reviews, this one really does not have an impact on our rating or future booking.
I will give her review to the cleaners to double check the remarks, and move on.