AirBnB penalizing us because of flash flooding - if this is not "Extenuating Circumstances" then what is?

No. This isn’t that dramatic.

People have definitely been suspended for complaints regarding safety (home unsafe) or policy violations (ie. cameras inside the house, etc), but many of us have (1) cancelled stays and (2) pestered Air to do the right thing. No one kicked off for that as of yet…does anyone know otherwise?

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No, I’ve certainly read posts from hosts thinking they’ll probably get kicked off for bugging Airbnb constantly about an inappropriate decision, ranting on social media, or threatening to go to the press, but I’ve never read of that actually happening.

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