I am a host in Southwest US with great ratings and i wanted to know why I could not browse through the pictures on Airbnb in my area and see my listing. I knew I could see it if i put dates but I wanted my listing to show up in the 300+ pictures. 300+ isn’t the amount of listings available because superhost properties and commercial properties are shown at every page. But, regardless I picked through forward and then backward twice and didn’t see my property. Yes, I could put dates in but that wasn’t the reason I needed help. I wanted to know why I couldn’t see my property. I gave details about my operating system, what type of computer I was using, etc.
My question to this group is what about this guy? I am so mad that he made false bookings so he could contact me. I had to accept his prebooking or be penalized. Doesn’t see right
There is a guy called Leng Ye
who emailed me after I submitted a question regarding my listing. I submitted through the help forum and submitted a case. 20 seconds later I received a response from this guy. He wasn’t correct so I clicked the unhappy face icon and said I wanted to proceed with technical support from AIRBNB.
Since that time (last Friday 9/8/17) he has been sending me fake booking requests so that he could gain my contact information; here is what he said the first time: Note: he isn’t even a host!!! If I didn’t respond to this message below I got an email that said I only had XX amount of hours to respond or it would affect my ratings. AIRBNB hasn’t responded or tried to reach out.
This is the guy and here is what he said:
On Airbnb since 2015
Hi, Just to let you know. I am the only expert out of the 500 around the world that trying to help you out about your listing. The rating that you rate is for me personally and not how Airbnb system works or your the issue that brought you there.
Anyway, I am from other part of the world and I do need some sleep and Airbnb themself took over the question and I suppose they shall contact you shortly.
Appeariate if you can consider about the rating you rate me again
Last Friday at 6:52 PM
************************** Leng,Ye to me: