Airbnb Booking Change

1

Hello forum!

I have a Airbnb guest coming up and the guest would like to add a guest to the reservation. The price will now change and he has agreed with me via messages for the change in price. I have submitted the change request but he says that he does not know where on the airbnb mobile app to accept the change?

Not sure if there is a specific way he or I should be doing this?

How should he accept the change request?

Thanks for your help!

Nick

2

UGH, doesn’t anyone use a laptop anymore, and why oh why must we hold their hands this way?
In any case, he probably needs to go his messages (indicated by a ‘message bubble’ icon on his app, or the suitcase icon on his app.
I only know how the app looks on my iphone, and these icons are on the bottom of my screen.

3

Sounds like another function to add to my list of things that don’t work on the app!
Send him off to a pc.

2 Likes
4

Yes, it’s odd - it seems very difficult to actually accept a change. I’ve had trouble with that. In fact, a gave a recent guest a discount; still not accepted.

1 Like
5

Also shouldn’t they get an email from airbnb notifying them and providing a link?

2 Likes
6

I don’t think you can make reservation changes or accept them on the app. I was trying to adjust a reservation and had to wait to get to a computer.

1 Like
7

On the android app if you go to the accepted reservation and scroll all the way to the bottom, below the calendar there is a change reservation button. [quote=“Evelyn, post:6, topic:7381”]
reservation changes or accept them on the app
[/quote]

8

on the Iphone app. I’m on the reservation and all the way at the bottom it says cancel reservation. I guess that will be the button.

9

Well on the android app there is also a change button. If you don’t want to cancel you probably shouldn’t hit that one. LOL

Screenshot_20160822-204427.png1440×2560 161 KB

10

I know I wanted to test it to see if it will give me an alteration screen but I don’t need to see it right now. :grin:

1 Like
11

Keep it simple, tell them to check their email, they’ll have one from AirBnB and it contains a link. Most email providers have a mobile app.