They say they are alerting guests for inconsistent reviews like this, I have no clue whether or not it’s actually happening…
If guests who pull the whole ‘5* categories but 4* overall’ are getting the “are you sure?” message, then pull the trigger anyway? Shoot ME!
There should be an IB setting to filter out these idiots! I don’t want them!
One-off review alerts
We’ve added a step to the review process for guests when they give a host an inconsistent overall rating. For instance, the guest may have given 4-star or higher ratings for all the categories (cleanliness, accuracy, etc.), but then give an overall rating of less than 3 stars.
The new pop-up screen asks guests: “Is this right?” And goes on to explain that they rated their overall stay lower than they rated it in specific categories. It gives guests an option to either change the rating or ignore the alert.
https://www.airbnb.com/resources/hosting-homes/a/making-reviews-more-fair-for-hosts-93