I am thinking about asking Airbnb to cancel a guest. My "hosty" senses are tingling but I'd like to know what forum member's thoughts on this might be.
This guest booked a week or so ago for the first 3 weeks of July (private room/bath in shared home). Guest and wife are familiar with the area and will be visiting family. They have booked in the very height of high season and are paying a very good price for what they are getting. I've checked the local listings and there are 2 or 3 that are within a hundred total of mine, but one is not as nice and the other has a shared bath. The rest are $250 to $1000 more for the same time slot.
My first "oh gosh, these people might be a problem" thought came on the heels of the reservation when the guest started pestering me incessantly for my address and directions to the our place. I wasn't home at the time and promised to answer as soon as I could. An hour later he was asking again. Once I answered all his questions, he seemed fine, claimed to know right where we are, blah blah.
So today, I get this message:
Why is your advertisement say $100 per night when I booked. A couple of days after I booked the fee went down to $65.00 per night any reason for that? I am very curious.
I think that $65 is my base rate, and even I can't figure out how/why/when Airbnb displays what nightly price. And I do fiddle with pricing all the time, lowering price as check in date approaches. So, I don't know how to explain the answer to his question. I'm thinking of telling him that he's paying our "normal" rate for the season and also telling him he's free to cancel if he wants. I will have no trouble getting that room rebooked.
I wouldn't worry so much if this were a 2 to 4 day stay, but they will be here for 3 weeks and I'm fearing high maintenance/can't please them/looking for refunds for any reason scenes.
This is their first Airbnb booking, so no reviews.