This morning, all pictures are gone from my message thread page. This is really inconvenient since there is no last name of the guest either! So, I have three Charles with upcoming bookings and it now takes an additional minute or so to look at the details of that booking to know which Charles has sent me a message.
I am fairly sure that some nitwit thought that this would help with the discrimination issues that AirBNB has, but these people already have a reservation! I have not discriminated since I accepted their reservations, right?
Some of us remember images more than names, especially when you have so many guests coming and going. Strangely, when I see the artichoke, I know the name. When I see the name, I don't remember the artichoke.