Very well said florborne. The sites seem to never learn that a vacation rental, in -home host rental, etc. will NEVER be the same as booking a hotel room with 50 rooms, 100 rooms, 500 rooms. A hotel room can take the risk of a last minute cancellation. I think once dates are reserved…there should be no refund unless they are re-booked.
I wonder the same with myself and my own policies with booking direct. I saw all of my competition allowing full refund within 60 days or 30 days fo arrival. But why??? It doesn’t make sense. You don’t have an actual reservation if you are allowing people to cancel then.
Never in a million years would ANY hotel with one room allow people to instant book and cancel. There is no way a hotel would allow an 18 year old to book and just hope and pray they don’t throw a wild party. Any hotelier would know they then would have to cancel the following booking. But Air and the other sites for the most part assume “owners” are not very bright to begin with. They already know most underprice their rentals, and that is why Air was able to come up with their business plan of charging a 6-12% guest fee. If owners were priced accordingly, no one could have implemented that kind of strategy. They would have been forced to charge for an annual subscription.