Hi Everybody,
I am a newbie at AirBNB and listed my place before Christmas. I have only had 2 guests, one of whom left a really nice review, and a further booking for next week. The problem is I must have missed a field when I did the listing sheet and the location doesn’t come up… the heading just says “entire home/apt in %(city)” …Duh!!! it is a big problem as I think it is the reason I haven’t had so many enquiries, as people can’t find the listing. Everything else about the listing is good… nice photos etc etc. Obviously I can just delete the listing and start again, but the problem with that is I would lose the really nice review and I couldn’t do it til after the next booking, and hopefully they will leave a nice review as well. The other solution is to try and edit the listing to fix “the city”…but I have looked in every square inch of the website and cannot find where to change this particular word??? I am in New Zealand and there doesn’t seem to be any phone number for AirBNB to call. Any help as to how to solve this would be hugely appreciated!!! Thank you heaps!!!