This is the conversation with the guest who asked for a discount AFTER she booked; she was asking me to come down from $275/night to $200/night -- that's about a 27% discount:
Hi there! Looking to reserve a spot for 3 peoples (one couple and one guy) for a hiking/Mtn biking trip. I like the location of our place to downtown and perfect layout with 2 rooms. Let me know if available. We are looking at others options in Golden as well. Thank you!
Hi Emery and thank you for the inquiry. Will you please tell me your age and the ages of the other two guests? Also, I didn't see on your profile where you live. Thanks, Sandy
Hi Sandy - I'm 43, female. The other 2 guests are 34, 35. One is my boyfriend and the other is a close friend. I closed my profile down for the past year as I stopped renting out my place in New York. But I have stated in another Airbnb location in Boulder this past spring.
Yes, Emery, I am hitting the accept button. You're all set. I will send you a detailed email two days prior to your arrival. Thanks again! Sandy
Reservation confirmed 08/07/2016
Hi Sandy - your spot was advertised $200-$350. Since this is not peak season, can we negotiate to $200/night? With the cleaning and $130 Airbnb fees, it's a bit more expensive than we budgeted. Please let me know your thoughts.
(My cleaning fee is $65)
Hi Emery. September (and October) in Boulder is still peak season, especially the weekends because of the University of Colorado football games. The weekend you booked is a scheduled home game for the Buffs. Plus, my price is my price and I do not drop it. My place is in a prime location and I keep it very clean. If you need to cancel the reservation, I will understand. Sandy
And, Emery, if you choose to cancel the reservation, even though I have a "strict" reservation policy, I will refund all but the Airbnb fee (over which I have no control) as your reservation is more than a month away. However, I hope you choose to be my guest Sandy
Thanks for the quick response, Sandy. We will keep the reservation. Your place looks fantastic and I do appreciate prime location and cleanliness.
Talk to you about details later, sharing itinerary with you now. We land at DIA 11:30am on 9/22 and depart 3:50pm on 9/26.
Yay! I'm looking forward to having you as my guest, Emery. I'll keep you posted as to whether you will be arriving or departing on a back-to-back day (so far, that's not the case). If that changes, you are welcome to bring your luggage earlier than 3 and/or leave it with me on your check out day. Sandy