Aww Jaime, I am so sorry. I do have a question that no one has asked: How can it be STR if there's a 30 day minimum? NY laws are so crazy. So does this mean that basically someone's only options for staying 1-29 nights in NY is a hotel?
I was kinda regretting letting my young cousin rent our little MIL apartment over this coming school year for $300/month and babysitting a few times a month as we usually make $1000-1800/month, but I think I'll be ready to have no laundry or almost daily turnovers after this summer. And I'll definitely be glad to not have to deal with Air's "customer service".
And like Faheem mentioned, I have a guest guidebook that has pages on the house rules, local amenities, emergency procedures, and at the end if they're bored I have a page on the review process and what the stars mean, etc. And how I base my reviews as well. But my one bad review is buried and I've met the requirements for superhost, so I don't want to encourage reviews, lol. If someone leaves me one I leave them one, but unless they were stellar and we had a great rapport or unless they were horrible and I want to warn future hosts, I don't review people.