Had a message from a recent guest who was obviously upset that as he was writing a review on his phone he accidentally pressed “send” after one sentence of 5 words! So the review reads “Ged and David were great!”, which is fine but he wanted to write a lot more … He’s trying to see if he can amend it with Airbnb at the moment but I thought I’d ask if anyone here knew if it can be done. On the one hand I don’t want him to have to go to too much trouble, but he says they had a great time and wanted to leave a really positive review, so I obviously want to encourage that!
I think so, if you haven’t yet written a review. PROFILE --> Reviews _> Reviews written by you. There is a short window during which time you can edit.
If you have already posted your review, then AirBNB would need to be involved.
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Yes, Air can help them. Tell them to call!
Thanks, I’ll let them know.